Sales and Catering Coordinator Position

The Warrior Hotel

job description

Sales / Catering Coordinator

Job Description

MISSION STATEMENT: The Innkeeper Hospitality Services, LLC is committed to providing our guests an uncompromising experience. Our friendly, caring staff welcomes guests with exceptional hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

Summary:  Sales and Catering Coordinator provides support to clients and the sales team to enable successful achievement of revenue, quality, and repeat business targets.

Essential Duties & Responsibilities

  • Complete administrative tasks supporting all group sales efforts as assigned by the director of sales and catering including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry

  • Complete Banquet Event Orders (BEOs) and resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program

  • Enter accurate rooming lists, routing information, tax-exempt status, billing, and verification of payment in Company software systems

  • Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.

  • Represent the hotel in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies

  • Organizes and coordinates client appreciation and in-house events

  • Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure

  • Attends pre and post conference meetings as needed

  • Handles all in-suite VIP packages and amenities as needed

  • Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts

  • Assists Sales Team with any special projects.

Basic Qualifications & Skills

  • Associates degree in hotel/hospitality or related field or equivalent experience/education combination

  • Demonstrated proficiency in Microsoft Office Suite

  • Successful completion of criminal background check

  • Professional communication skills both verbal and written

Desired Qualifications & Traits

  • Previous Sales Experience

  • Lightspeed system experience

  • CI/TY system experience

  • Previous hospitality experience

  • Significant customer service experience

  • Strong problem solving and organizational skills

  • Attention to detail and ability to exceed quality standards

  • Enthusiastic and positive energy

  • Multi-tasking ability

Physical Requirements

  • Able to lift up to 20lbs

  • Able to bend, stretch, and twist

  • Able to stand or sit for long periods of time

Job Type: Full-time

Salary: From $45,000.00 per year


  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee assistance program

  • Employee discount

  • Flexible schedule

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance


  • Day shift

  • Holidays

  • Weekend availability

Supplemental pay types:

  • Commission pay


  • High school or equivalent (Preferred)


contact information

business: The Warrior Hotel
address: 525 6th St
Sioux City, Iowa 51101
phone: 712-317-1011 (Call Now)